Privacy Policy

We may use personal information for purposes connected with our legitimate B2B operations, including to:

• Respond to inquiries and provide requested product, technical, sample, quotation, or sales information.
• Assess whether requested specifications can be produced and discuss suitable product configurations.
• Manage commercial negotiations, orders, payment discussions, shipping, delivery, quality documentation, and customer support.
• Maintain records of approved specifications, samples, quality feedback, and business communications.
• Improve website performance, understand how visitors use our website, and maintain website security.
• Send relevant business updates, subject to applicable law and your communication preferences.
• Prevent fraud, misuse, unauthorized access, or activity that may affect our website, systems, or business operations.
• Meet applicable legal, accounting, tax, regulatory, contractual, or record-keeping requirements.

We do not intend to use personal information for purposes materially unrelated to the reason it was collected without providing further notice where appropriate.

We may share information with carefully selected third parties where reasonably necessary for our business operations. Depending on the circumstances, these may include:

• Website hosting, email, security, customer relationship management, form processing, analytics, and information technology service providers.
• Logistics, freight forwarding, customs, insurance, inspection, testing, payment, banking, professional advisory, and business support providers.
• Affiliates, representatives, or personnel involved in responding to your inquiry or managing a commercial relationship.
• Government authorities, regulators, courts, or other parties where disclosure is required or reasonably necessary under applicable law or legal process.
• A prospective buyer, successor, or advisor in connection with a corporate transaction, subject to appropriate safeguards where applicable.

We do not sell personal information in the ordinary sense of selling contact data to unrelated marketers. However, third-party services may process information according to their own terms and privacy notices. We encourage you to review their policies where relevant.

PetiPaper serves overseas B2B customers, and our operating company is located in China. Information collected through the website or through business communications may be accessed, stored, or processed in China and in other countries or regions where our service providers, business partners, customers, or technical systems operate.

Privacy and data protection laws may differ between countries. When information is processed across borders, we seek to use reasonable organizational and contractual measures appropriate to the nature of the processing. The availability and effect of particular safeguards may depend on the services, systems, countries, and legal requirements involved.

Depending on your location and the applicable law, you may have rights concerning your personal information. These may include the right to request access to, correction of, deletion of, restriction of, or objection to certain processing of your information, as well as the right to withdraw consent where processing is based on consent.

You may also opt out of non-essential marketing communications by following the unsubscribe instructions in a message, where available, or by contacting us directly. Operational, transactional, or order-related communications may still be necessary while a business relationship is active.

To make a privacy-related request, please contact us using the details below. We may need to verify your identity, authority to act for a company, and the scope of your request before responding. We will consider requests in accordance with applicable law and may be unable to fulfill a request where an exception, legal obligation, or legitimate business need applies.

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, applicable requirements, or privacy practices. The revised version will be posted on this page with an updated "Last updated" date.

We encourage you to review this policy periodically. Where appropriate and required, we may provide additional notice of material changes through the website or another suitable communication channel.